Oct. 2, 2024

Scarehouse Windsor: Immersive Dining & Haunted Houses

Scarehouse Windsor: Immersive Dining & Haunted Houses

By blending gourmet food, live performances, and thrilling haunts, Scarehouse Windsor expands the audience for haunted attractions. As more haunts look to innovate and expand their offerings, immersive dining could represent a key growth area for the industry.

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Haunt Trends

Scarehouse Windsor's (Windsor, ON) immersive three-course dinner experience offers guests a unique blend of gourmet dining and horror, with multiple themed dining rooms that can accommodate over 100 guests per seating. Guests arrive at the haunted house 90 minutes early to enjoy their meal before getting express pass access to the three haunted houses. This premium package raises per capita spending to $125 per guest while expanding the audience by attracting those who may not typically attend a haunted house. Fewer than 10% of haunts incorporate food, and this model represents a significant opportunity for the industry to grow both revenue and appeal.

Today – I speak with Co-Owners Shawn Lippert and Dario Silvaggi about these dinners and how they fit into the haunted attraction.

  • Read the article about this here.
  • Watch my walkthrough of the dinner and haunt here.

WEBVTT

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This Canadian Haunted attraction offers themed three course dinners as

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a pre show that's coming up on today's show from

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the Haunted Attraction Network. I'm Philip and this is our

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annual Hauntedthon, where we're counting down Halloween by celebrating haunted

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houses daily via videos, podcast articles, and more. Since this

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podcast is only one part of the Hauntedon, the best

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way to follow everything is by subscribing to our newsletter

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at the.

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Link in our show notes.

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Remember that the best way you can support us is

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by sharing our Hantathon. And the content that you like

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most was someone you think will enjoy it.

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Okay.

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Scarehouse Windsor in Windsor Canada offers full themed dinners to

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guests before the haunt opens for an additional charge. Guests

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arrive early and enjoy a three course themed dinner complete

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with live actors, before getting expedited entry into the three

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haunts that Scarehouse Windsor offers. I made the track up

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to Scare House Windsor and these dinners really don't disappoint.

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They were delicious. Today I speak with co.

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Owners Sean and Dario about these dinners and how exactly

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they fit into the Haunted attraction. This interview goes fast

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and we jump straight in, so get ready. Here we

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go in the three two one. Okay, so we're sitting down.

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Tell me who you are and what you do here.

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I'm I'm Sean Lippert, co owner of Scarehouse Windsor.

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And I'm Dariel Silvadgie, co owner scare Host Windsor.

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Okay, so I just went through Scarehouse Windsor. It is

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such a fun integrated evening. I like how you have

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the opportunity to have a full dinner package, and we're

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talking like a three course dinner package ahead of the haunts.

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You can show up an ale on a little over

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an hour early and you sit down and you have

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a multi course dinner, and you have different rooms that

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you can put people in, so they could potentially multiple

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times and have different dinner experiences. But the experience says

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have a storyline, They have actors that come in. They

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each kind of have like a like a I don't

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want to say a shtick, but like an environmental effects

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that happened. So the when we were in had the

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lighting effects that allowed the whole room to be in

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black and white, and that tied into the story. But

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there's also a seance room where you have nomatics in

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the room that trigger and so each one has environment

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plus steaming, plus acting, plus the food itself that all

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kind of sits together.

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It's everything that we know. Person.

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We come from a hospitality background first, and we asked backwards.

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Came into the haunted house industry just because we were

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kind of kind of dabbling in it, and we went

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in with that in mind, and it's just a natural

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progression for us to fuse everything together.

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And I mean, we're going tonight while you're here.

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It was a dinner to the haunt to there's a

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full show event happening after it closes, like with a

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full stage production and everything just we're.

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Ringing the rag. That's what we're doing.

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Yeah, I think what I like about it is that

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you're treating it. You're looking at it as entertainment first.

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So it's like an entertainment venue that you've astacized, not.

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What it is.

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I don't like you said to me like twice on

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like it isn't haunted houses?

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Aren't they entertainment?

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Like? So yeah, I view haunted houses as the number

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one goal is to entertain your guests, and I think

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a lot of hunters get stuck in that it has

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to scare them or this or that, and it's like, well,

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not really, It's more like, what does your audience find entertaining?

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So if your audience is like, we have to be

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scared or we're going to leave, then sure, right, but

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if it most audiences are not like that or the majority.

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So how usually how it breaks down is that you

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have a percentage of people that really really want to

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get scared, but that's not most people. Because if you

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think about it, you know, we have all of the

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entertainment right, and then we have horror, and horror isn't

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even the majority of entertainment.

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Most people like dramas, they.

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Like ra It's a very niche market is already niche,

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and then you're going to take that and you're going

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to make it even more niche by saying we want

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you to show up to a warehouse and walk through

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an area of chainling fans and the people are going

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to jump at you like that. You've you've by the

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time you've gotten there, you've niched down your audience too much.

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So my just hypothesis is just saying that you know

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we could we can start to look at niching up

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more of getting back a little bit further up to

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a larger audience.

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Okay, So.

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When we did this on a whim, we had a

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friend of ours that just said, hey, I want you

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to serve dinner inside the haunt because it was COVID

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at the time, and we were like, okay, let's do it.

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So we did it and it was fun.

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He had a blast, he brought in his own chef,

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and then we just kind of looked at each other

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one and say, this is kind of a thing.

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And then we expanded out on it, and.

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Here we are, we're in our fifth year and like

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you've seen what, we've gone to another a whole level

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and it is another whole vein. But the one thing

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that we noticed is that we're attracting people that would

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never be cut dead in a haunted house exactly.

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We've we've tricked them.

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It's crazy they are now coming here and then they're like, okay,

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we'll try the haunts and then they're like, wait a minute,

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we really like this.

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We're talking incomes well over a couple hundred thousand dollars

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a year for like that type of clientele coming and

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like a lot of people will put us into like

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lowbro entertainment and you know, like the lowest of the

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low and then it's kind of insulting, but it is

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what it is. Okay, that's what we're going to track,

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that's what we're going to market to. But this fell

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into our lap. And these people that are coming for dinner,

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if I said, hey, come to the Hanta House, Nope,

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never going to go. We would never see them come

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for dinner though from a chef that they're familiar with,

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and we present it with and then all of a

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sudden they're just dropping dimes.

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Yeah.

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Yeah, this type of integrated experience I have seen before,

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so it you know, so I think that it does work.

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I think the key and I think.

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We talked about this earlier off off interview, but the

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key is finding a market that has enough tourism to

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sustain it. And so this type of thing has worked

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in Vegas, It's worked even in Tampa.

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You know, my good friend Scott Swinson does the vaulta Souls,

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and the Vault of Souls is a.

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Full dinner and cocktail experience plus a Haunt integration into it.

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And then they do a lounge with performers, entertainment. I mean,

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so it's not like we haven't seen this before. But

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I think the key, you know, is that you need

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to have a space where there's enough tourism and enough

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of that like economy that you know that makes sense,

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and you guys have enough, Like we were saying earlier.

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We're on the We're we're not considered a large city

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by any means, right, We're just a mid sized city.

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Which are thousand people.

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Yeah, but the but where you're situated is very unique.

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There's so many people within.

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Four hours away million.

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You hit Chicago, Toronto, Cleveland, Columbus, Detroit, Detroit, like when

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as a crow flies, you're hitting like between thirty and

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forty million people.

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Yeah, and I just think too, so the dinner helps

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you expand into a larger market. It also helps you

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with your per cap spending, right. It also helps you

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I think attract also more too, of the attention of

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Like you know, it's not just about the haunt, like

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you said, it upgrades the whole entertainment proposal. So if

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you're saying again, if it's just a haunt, you know

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that's basically theater or live performance. But you add the

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food and suddenly you know it's basically again every not

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everybody likes a musical, but everyone likes food. And so

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when you can niche into a higher like sphere of

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audience like that, I think it does help.

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And then to me this is a no brainer.

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Yeah, it's like I think that the biggest problem I

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think with haunt, with haunts and what they have, is

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you do need a kitchen and you need someone who

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knows how to manage catering and a lot of haunts

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do not have that because a lot of haunts are

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built just for the haunt. But of course, back to

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our original think, I think that the better thing is

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to look as haunts becoming more like family entertainment centers

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where you do have kitchens and you have integrated food.

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But I think the key with your experience is because

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a lot of haunts are going to be listening and

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they're going to say, well, I have food, Okay, yeah,

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this food is good. And I think that's another big

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from a chef. Yeah, And I think that's another big

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element to it is it's from a chef and it's also.

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And we have combined between us probably close to like

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what eighty or seventy years of hospitality industry business like

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behind us, like we understand it, yeah, and then just

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to integrate it the way that you say that we integrated.

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It's like at one time there was just a haunt

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and then escape rooms kind of they slid into that

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vernacular about about decade ago, and now it's it's haunts

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and escape rooms. You just can't get away from it.

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It's just that I think, although I think they're different audiences,

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that's what we've seen is that people who like escape

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rooms are different because it's a different type of entertainment.

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Like one is, why are they all together? I think

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it's that's.

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More has to do with our industry, Like we've put

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them together because we have Transworld that has the Escape

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Room show. But if a lot of the escape room

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owners I've talked to actually say they're different markets and

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they don't really like each other. So there is some crossover, sure,

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but it's not like everybody who likes to solve puzzles

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also likes to be scared, Okay, but.

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It's almost like I guess, like I guess you can

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say it's Burger King McDonald's, like not go hand in

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hand where there's one, there's another not far away.

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Yeah, it is, it is weird.

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I think it's more to do with the building and

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and the fact that you know, a haunter already possesses

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all most of all the skills to do an escape room. Yea,

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And so it's more like it's an easy thing and

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it's year round revenue.

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Dinner room is basically the same thing, that's exactly. Yeah,

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I was thinking.

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I just think that a lot of them have never

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done food before, so they didn't think about it. But

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what but if you think about a escape room, it's

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the same as a haunt. In fact, you know the

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the Terror Isle in in Texas. His escape room was

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built so that he could take down walls and turn

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it into the haunt for two weeks and then put.

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It back into escape room.

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And so it's so similar that you could even have

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business models that are the same thing, right, Okay, So

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I think it's more has to do with it's a

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different skill set to cook food than it is to build.

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I don't think anybody needs to be afraid of it

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because you can always delegate it out.

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Correct. So you met Mandy.

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Mandy one time was working for Caesars like she was

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in hospitality there, like when I called her and I

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asked her, I said, hey, we're putting this together. You know,

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think you handle it. And she was like, Sean, I shit,

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nine hundred for lunch. That's it's not a problem for me.

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And I mean, that's what you can do as long

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as you go that route. But then I agree, you're

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combining the hospitality. And I don't like behind the scenes

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00:10:30.639 --> 00:10:32.399
for the dinner room that you're in, which was frankly

232
00:10:32.720 --> 00:10:36.519
black and white. They're on flexes. There's just air. The

233
00:10:36.559 --> 00:10:39.200
things are bouncing off the walls. Frankenstein steaks in from

234
00:10:39.200 --> 00:10:41.960
a secret passage. I mean, like it's not all rocket

235
00:10:42.039 --> 00:10:45.039
science for us. Yeah, it's all the same stuff.

236
00:10:45.159 --> 00:10:45.360
Yeah.

237
00:10:45.679 --> 00:10:48.159
And then let's talk about capacity. You have multiple rooms,

238
00:10:48.480 --> 00:10:53.200
so what's the capacity for your dinners proceeding, and how

239
00:10:53.200 --> 00:10:54.840
many sittings do you round a night with the Haunt?

240
00:10:54.960 --> 00:10:57.600
Two sittings it would be as we get closer, it

241
00:10:57.600 --> 00:10:59.559
will be two. Right now, it's.

242
00:10:59.360 --> 00:11:01.919
One, okay, and that's that's a good amount. One hundred

243
00:11:01.919 --> 00:11:03.039
and twenty five bucks of plate.

244
00:11:03.240 --> 00:11:05.399
Yeah, one twenty five bucks a plate, and then that

245
00:11:05.480 --> 00:11:08.080
gets them all fast pass access to the harms correctly.

246
00:11:08.200 --> 00:11:11.279
It ends up being around forty five dollars for the meal,

247
00:11:11.879 --> 00:11:15.600
and it's not it's reasonable. Yeah, it's reasonable. It's definitely

248
00:11:15.919 --> 00:11:17.840
not a big money maker for us on the meal.

249
00:11:18.320 --> 00:11:21.799
But we're attack fast pass. Yeah, we're attacking ninety percent

250
00:11:21.840 --> 00:11:25.120
of the market that would never come here. Yeah, so

251
00:11:25.240 --> 00:11:26.200
for us, it's awesome.

252
00:11:26.519 --> 00:11:30.080
I think that themed bars have seen a huge surge

253
00:11:30.679 --> 00:11:33.919
at haunted houses recently, But to me, I actually think

254
00:11:33.919 --> 00:11:36.639
that the food is a is potentially a better maybe

255
00:11:36.679 --> 00:11:38.879
not better because the margins on drinks has.

256
00:11:38.759 --> 00:11:39.399
Always been high.

257
00:11:39.440 --> 00:11:41.240
We know that from the restaurant industry, and mars on

258
00:11:41.279 --> 00:11:44.159
alcohol is criminal almost.

259
00:11:43.960 --> 00:11:47.799
So well non Canada is regulated by the government. Yeah,

260
00:11:47.879 --> 00:11:50.519
well in the US it's insane.

261
00:11:50.919 --> 00:11:55.799
I think that the food good themed food, I think

262
00:11:55.919 --> 00:11:58.080
is the is the next natural progression. There's not much

263
00:11:58.080 --> 00:12:00.559
else you can do to meet your her cap. But

264
00:12:00.559 --> 00:12:01.919
I think the way you guys are doing it, where

265
00:12:01.919 --> 00:12:05.559
it's in a built environment and it's a scripted experience

266
00:12:05.600 --> 00:12:07.720
and it's part of it, I think that all fits together.

267
00:12:08.320 --> 00:12:10.919
So I think if haunts, you know, if anybody was listening,

268
00:12:10.919 --> 00:12:13.159
I would say, like the first thing you need to

269
00:12:13.159 --> 00:12:14.840
look at of course, is your capacity, and then you

270
00:12:14.879 --> 00:12:17.000
need to look at your entertainment. You know, can you

271
00:12:17.120 --> 00:12:19.200
break up your haunts or you need people to be

272
00:12:19.200 --> 00:12:21.360
able to have the time to spend money, so you

273
00:12:21.399 --> 00:12:23.799
need to have the infrastructure that allows for that. So

274
00:12:24.159 --> 00:12:27.000
like at Hush, you know, there's not a parking, so

275
00:12:27.200 --> 00:12:30.200
it's always a balance between like you want them to

276
00:12:30.240 --> 00:12:33.000
stay so they'll buy more drinks, but if they stay too.

277
00:12:32.879 --> 00:12:34.159
Long, you run out of parking.

278
00:12:34.600 --> 00:12:36.840
And so I think that's the first step for the

279
00:12:36.879 --> 00:12:39.799
haunt is to figure out do we have the capacity

280
00:12:39.840 --> 00:12:41.919
and can we hold people here? And then I think

281
00:12:41.960 --> 00:12:44.000
you can get into doing food and it doesn't have

282
00:12:44.039 --> 00:12:46.600
to be a dinner experience. It can be good food

283
00:12:46.720 --> 00:12:49.200
just at your haunt that is themed to it.

284
00:12:49.320 --> 00:12:52.240
There is like there is like a science to it.

285
00:12:52.320 --> 00:12:54.320
I guess whatever, right, Well, the way you guys are

286
00:12:54.320 --> 00:12:56.639
doing it alleviates all of that because since it's time

287
00:12:56.720 --> 00:12:58.399
in they're seatings. You don't have to worry about the

288
00:12:58.440 --> 00:13:00.480
parking because you know how many is going to be

289
00:13:00.480 --> 00:13:02.360
there for the seedings, and you know how it's all

290
00:13:02.399 --> 00:13:04.159
going to go, so it fits perfectly.

291
00:13:04.399 --> 00:13:04.960
I'm just singing.

292
00:13:05.039 --> 00:13:07.200
There are some markets that may not be able to

293
00:13:07.240 --> 00:13:08.600
handle that amount.

294
00:13:08.279 --> 00:13:10.120
Of because of the parking ticket price.

295
00:13:10.200 --> 00:13:12.200
Well, but more the ticket price.

296
00:13:12.279 --> 00:13:14.080
There are some markets that may not be able to

297
00:13:14.080 --> 00:13:15.840
do that ticket or may not be able to get that.

298
00:13:15.960 --> 00:13:19.200
You can, fuck you can, yeah, yeah, you can lower

299
00:13:19.240 --> 00:13:22.480
the food and maybe talking chicken fingers and fries here,

300
00:13:22.519 --> 00:13:25.320
like you got a London broil of a croquette, you know,

301
00:13:25.399 --> 00:13:26.519
like it was it was.

302
00:13:26.600 --> 00:13:28.639
Yeah, we didn't say what the menu was, but let

303
00:13:28.799 --> 00:13:31.720
explain what we ate because I don't think we heard

304
00:13:31.720 --> 00:13:32.759
the price that I won twenty five.

305
00:13:32.840 --> 00:13:34.039
We didn't hear the menu items.

306
00:13:34.159 --> 00:13:36.279
Yeah, so yeah it was. So it's ninety nine dollars

307
00:13:36.279 --> 00:13:38.919
per tax and tip, and like I said before, it

308
00:13:38.960 --> 00:13:41.360
works out to vote forty five dollars for the food

309
00:13:41.360 --> 00:13:43.480
and then fifty five dollars for you fast pass, which

310
00:13:43.519 --> 00:13:45.879
is our normal price, and then so it starts over

311
00:13:45.960 --> 00:13:50.200
a shikouderie plate and then what you share and then

312
00:13:50.320 --> 00:13:53.600
everybody gets a salad. We did eliminate the pasta from

313
00:13:53.679 --> 00:13:55.720
last year because people were complaining it was just too

314
00:13:55.759 --> 00:13:56.279
much food.

315
00:13:56.399 --> 00:13:58.159
It is a lot of things and they couldn't finish it.

316
00:13:58.240 --> 00:14:02.600
Yeah, and we took that away and people are much

317
00:14:02.600 --> 00:14:04.600
happier with that, and then we go into a London

318
00:14:04.639 --> 00:14:09.279
boil croquette and and a mixed vegetable whatever the shop.

319
00:14:09.080 --> 00:14:10.759
Would you could you tell what your vedge was because

320
00:14:10.799 --> 00:14:12.679
it was in black and white, you can't tell.

321
00:14:13.039 --> 00:14:18.399
Yes, it was mushrooms, and then squash and brushl sprats.

322
00:14:18.759 --> 00:14:22.960
No, no, no, there was also a parsnip with a carrot.

323
00:14:23.039 --> 00:14:27.759
Oh my gosh. Yeah, it's weird. It's really hard. Yeah. Yeah,

324
00:14:28.200 --> 00:14:29.799
talking about that, it's like, what is this?

325
00:14:30.559 --> 00:14:32.639
And then we finished off with a really nice dessert.

326
00:14:33.120 --> 00:14:35.960
And I think at this point, I think we've we

327
00:14:36.039 --> 00:14:38.440
nailed it this time with the quantity of food. The

328
00:14:38.559 --> 00:14:40.679
quality I think is there, but the quantity is there

329
00:14:40.720 --> 00:14:43.360
now because people were coming out of there too tired. Yeah,

330
00:14:43.440 --> 00:14:44.639
they didn't want to do all the haunts.

331
00:14:44.679 --> 00:14:47.840
After you figure you had dinner. It was six thirty.

332
00:14:48.000 --> 00:14:52.320
What time is it now, it's almost ten, it's nine forty.

333
00:14:52.399 --> 00:14:54.759
And when we were coming in here to do this podcast,

334
00:14:54.919 --> 00:14:57.159
you still had people from your dinner sitting out there

335
00:14:57.200 --> 00:14:58.759
having a drink. And that was the other part about

336
00:14:58.759 --> 00:15:02.000
it is that we we made a bar in the

337
00:15:02.039 --> 00:15:03.840
center of it. That's not a pop up, it's an

338
00:15:03.879 --> 00:15:07.080
actual bar for people to relax and just talk about

339
00:15:07.120 --> 00:15:08.240
what just happened to them.

340
00:15:08.360 --> 00:15:10.600
Yeah, which is part of that soul side of it.

341
00:15:10.679 --> 00:15:14.720
There's a dad that came in and came true with

342
00:15:14.759 --> 00:15:17.759
his two daughters. They were probably fourteen fifteen years old.

343
00:15:18.120 --> 00:15:19.720
He came up to me and he's like kind of

344
00:15:19.759 --> 00:15:21.720
looking around. I go, well, this is what you're gonna do.

345
00:15:21.759 --> 00:15:23.080
I said, you're gonna go to the bar, You're gonna

346
00:15:23.080 --> 00:15:24.519
get a drink. You're going to sit on the coach

347
00:15:24.559 --> 00:15:26.480
and watch your daughters come in and out of the haunts.

348
00:15:26.679 --> 00:15:28.480
And he's like, Okay, that's what you did.

349
00:15:28.639 --> 00:15:30.320
Yeah, yeah, that's great.

350
00:15:30.360 --> 00:15:33.240
I think that's another thing that we've noticed at Trending

351
00:15:33.240 --> 00:15:35.879
that I think is important is you want to be

352
00:15:35.960 --> 00:15:40.279
able to again, if you're going to expand your market outward,

353
00:15:40.399 --> 00:15:43.080
you need to be able to provide the entertainment for

354
00:15:43.120 --> 00:15:45.720
all of the dis and you know, just I don't know,

355
00:15:45.799 --> 00:15:47.200
like the old you get you don't care.

356
00:15:47.039 --> 00:15:47.960
About the haunts as much.

357
00:15:48.200 --> 00:15:50.840
Fine, it's fine, it's okay, you know, but you want

358
00:15:50.840 --> 00:15:52.720
your kids to experience it, right, And.

359
00:15:52.919 --> 00:15:54.279
It's a lot of fun. A lot of parents have

360
00:15:54.399 --> 00:15:56.919
fun watching them running out of haunts and having fun

361
00:15:57.000 --> 00:15:59.559
having popcorn, getting a hot getting a pop Yeah.

362
00:15:59.559 --> 00:16:01.240
And then it's all indoor and we talked about that

363
00:16:01.320 --> 00:16:04.720
in the video, but it's important that it's Canada and

364
00:16:04.759 --> 00:16:05.519
it's all indoors.

365
00:16:05.559 --> 00:16:06.600
Like the entire experience.

366
00:16:07.159 --> 00:16:10.519
The bar is inside, the food is inside, so you're

367
00:16:10.559 --> 00:16:12.080
not it's not like you're like, oh, we're going to

368
00:16:12.159 --> 00:16:13.559
be outside in the snow.

369
00:16:13.960 --> 00:16:16.120
You know you're going to be protected. We are in Canada,

370
00:16:16.120 --> 00:16:18.080
and you had to think about that. Yeah, And that's

371
00:16:18.639 --> 00:16:20.279
that's critical.

372
00:16:20.320 --> 00:16:22.200
I think it is for for venues that are in

373
00:16:22.919 --> 00:16:24.360
bad weather locations.

374
00:16:24.639 --> 00:16:26.799
Yeah, yeah, which I mean we're on the verge here,

375
00:16:26.879 --> 00:16:28.799
the hurricanes coming up the court. I mean we're about

376
00:16:28.840 --> 00:16:30.320
to hit us, right and there's a lot of haunts

377
00:16:30.399 --> 00:16:33.960
right now that just got slammed all the way up,

378
00:16:34.039 --> 00:16:37.279
like it came straight up the gut of haunted house

379
00:16:37.519 --> 00:16:40.320
areas and they're all that hurts.

380
00:16:40.639 --> 00:16:43.639
Yeah. Ohio had to close that, it closed down. Yeah yeah,

381
00:16:43.799 --> 00:16:46.960
I feel bad for them. Yeah, But I mean, honestly,

382
00:16:47.000 --> 00:16:49.000
like I have, I've talked about this a lot too.

383
00:16:49.240 --> 00:16:50.120
It's going to get worse.

384
00:16:50.159 --> 00:16:53.720
I mean we've already seen Disney making excuses for their

385
00:16:53.720 --> 00:16:56.720
summer numbers due to the heat and it's just going

386
00:16:56.799 --> 00:16:59.279
to get worse, okay, and the hurricanes is gonna work.

387
00:16:59.279 --> 00:17:00.000
Everything's gonna get worse.

388
00:17:00.039 --> 00:17:03.639
So I think venues like this that are planned to

389
00:17:03.679 --> 00:17:07.440
be all contained, I know it's I know haunts again,

390
00:17:07.559 --> 00:17:08.519
I know, I get it.

391
00:17:08.599 --> 00:17:09.680
I know it's difficult.

392
00:17:09.880 --> 00:17:11.720
I know that if you know you have a trail,

393
00:17:11.759 --> 00:17:13.480
I mean I think it woulds a terror. Okay, everything

394
00:17:13.519 --> 00:17:16.680
is outside, but you know they have but you know,

395
00:17:16.759 --> 00:17:19.079
even with woods a terear, like they are making the

396
00:17:19.119 --> 00:17:23.079
effort to replace sections of their haunt with buildings.

397
00:17:23.160 --> 00:17:24.400
Okay, you know.

398
00:17:24.319 --> 00:17:26.720
They're they're going in and doing it. Like each year,

399
00:17:26.839 --> 00:17:28.559
we're taking out this and we're putting the building in.

400
00:17:28.880 --> 00:17:31.920
We're we are blessed to be in the situation that

401
00:17:31.960 --> 00:17:34.400
we're in. But at the same time, like we we

402
00:17:34.680 --> 00:17:37.279
fought for this. Yeah, we had all the locations.

403
00:17:37.279 --> 00:17:39.799
The hardest part, yeah, like it's the heart because then

404
00:17:40.039 --> 00:17:42.200
you know, it always comes back to bite the haunt

405
00:17:42.440 --> 00:17:44.759
because if the haunt then tries later to add alcohol

406
00:17:44.759 --> 00:17:46.400
but they're not in a location doesn't allow it, or

407
00:17:46.519 --> 00:17:48.960
no they don't have a kitchen building a commercial kitchens

408
00:17:48.960 --> 00:17:50.519
more than the building. I mean, it's like there's so

409
00:17:50.680 --> 00:17:53.720
many like, uh, you really have to think, you know,

410
00:17:53.759 --> 00:17:57.200
ten years in advance, it's been a yeah we.

411
00:17:57.200 --> 00:18:02.119
Have that's and our next are our I guess I

412
00:18:02.119 --> 00:18:04.759
don't know what the word is, but our obstacle is

413
00:18:04.799 --> 00:18:09.279
to really we used to be a location for Americans

414
00:18:09.279 --> 00:18:11.400
to come because we're like you took the tunnel here.

415
00:18:11.519 --> 00:18:13.720
It was closer probably for you to go from the

416
00:18:13.759 --> 00:18:16.119
tunnel to here than it was from wherever you were

417
00:18:16.160 --> 00:18:17.960
to go to the tunnel. Yeah, that's how close we

418
00:18:18.000 --> 00:18:19.839
are to the border, Like we can go here and

419
00:18:19.839 --> 00:18:22.240
I can throw a rock and almost hit the downtown Detroit.

420
00:18:23.240 --> 00:18:29.079
We lost that huge amount of market coming over here

421
00:18:29.079 --> 00:18:32.039
because they shut that border down for two years. Like

422
00:18:32.079 --> 00:18:34.960
we were looking at each other from each side, like

423
00:18:35.000 --> 00:18:37.440
we really did. There was like people that were stuck

424
00:18:37.480 --> 00:18:39.880
and like they were on the phone waving to each

425
00:18:39.880 --> 00:18:43.240
other from the borders like it's it's it's upsetting even

426
00:18:43.240 --> 00:18:47.440
thinking about it. But that severed for two years really

427
00:18:47.480 --> 00:18:49.039
did do some damage.

428
00:18:49.039 --> 00:18:50.039
Any people kind of forgot.

429
00:18:50.200 --> 00:18:53.079
Yeah, I always thought the exchange where would always bring

430
00:18:53.160 --> 00:18:56.119
people back, like you're getting thirty five percent more on

431
00:18:56.160 --> 00:18:58.119
your dollar, you're and yet it still doesn't work.

432
00:18:58.160 --> 00:19:01.640
It's almost half off and it's not like this can

433
00:19:01.640 --> 00:19:05.240
of pop here was more it's still two dollars here

434
00:19:05.400 --> 00:19:09.480
or over there, but it's really only forty five cents less.

435
00:19:09.799 --> 00:19:14.079
Yeah, right, Yeah, It's really interesting because I mean I

436
00:19:14.279 --> 00:19:15.720
don't have the numbers to look at this, but it

437
00:19:15.799 --> 00:19:17.559
just it feels to me like like more people are

438
00:19:17.559 --> 00:19:20.039
going to Japan than coming to Canada, you.

439
00:19:20.000 --> 00:19:22.200
Know, which is crazy. You know, so many more people

440
00:19:22.240 --> 00:19:25.359
are going to like really far away place or whatever.

441
00:19:25.559 --> 00:19:27.680
It's so cheap there. I'm like, oh, you know, like Canada,

442
00:19:27.880 --> 00:19:30.440
this is literally right that you could just drive to it.

443
00:19:31.000 --> 00:19:34.440
So I think that's a really interesting point, is just

444
00:19:34.480 --> 00:19:37.200
really looking at how many people are within driving and

445
00:19:37.279 --> 00:19:39.200
you know, what can they come to do? And if

446
00:19:39.240 --> 00:19:42.720
this is a multi hour experience and they can add

447
00:19:42.720 --> 00:19:44.200
on to other things, I think that's.

448
00:19:44.119 --> 00:19:45.920
Well, they can stay at the casino, they can get it,

449
00:19:45.960 --> 00:19:48.400
like there's so many different things. And I did in

450
00:19:48.440 --> 00:19:50.440
the last couple of weeks book, I think three or

451
00:19:50.480 --> 00:19:54.559
four dinners from US citizens and they're like, you know,

452
00:19:54.640 --> 00:19:56.200
we heard so much about it, we're going to try it.

453
00:19:56.200 --> 00:19:57.599
And that's a big deal for them to say, you

454
00:19:57.640 --> 00:19:59.839
know what, We're going to make the truck, the truck

455
00:20:00.039 --> 00:20:02.400
over here instead overnight. I mean, that's that's awesome.

456
00:20:02.400 --> 00:20:04.680
And yeah, it's just the passport thing that's the biggest

457
00:20:04.720 --> 00:20:05.720
problem for Americans.

458
00:20:05.759 --> 00:20:08.759
Yeah, Americans at least, it's just the passports. Yeah, so

459
00:20:08.799 --> 00:20:09.480
many of them don't know.

460
00:20:09.640 --> 00:20:11.599
I mean in Michigan, you can have what they called

461
00:20:11.599 --> 00:20:14.160
that government that government idea. It's like a special idea.

462
00:20:14.200 --> 00:20:15.640
You don't actually have to get a passport.

463
00:20:15.839 --> 00:20:16.240
Interesting.

464
00:20:16.480 --> 00:20:18.319
Yeah, So Michigan there's like I think there's like eight

465
00:20:18.400 --> 00:20:21.119
ron enhanced Yeah, there's like eight or nine states that

466
00:20:21.160 --> 00:20:23.200
are long borders and they kind of thought about that,

467
00:20:23.240 --> 00:20:25.720
and there's an enhanced driver's license so that when you

468
00:20:25.759 --> 00:20:27.920
go there you either pay I don't pay sixty dollars

469
00:20:28.000 --> 00:20:30.759
or you pay seventy five dollars and they take that

470
00:20:30.839 --> 00:20:31.359
at the border.

471
00:20:31.680 --> 00:20:35.119
But it's the perception is you need a passport, and

472
00:20:35.160 --> 00:20:38.279
the casino's constantly fighting that. You're trying to market you

473
00:20:38.359 --> 00:20:40.759
don't need the passport, you need this, this or that right.

474
00:20:40.839 --> 00:20:43.039
This is Caesar's yeah.

475
00:20:42.599 --> 00:20:44.960
In Windsor the brand.

476
00:20:45.200 --> 00:20:47.920
Yeah, at the highest level in Vegas, and and they're

477
00:20:47.960 --> 00:20:49.680
they're combating it constantly.

478
00:20:49.960 --> 00:20:53.720
That's wild. Yeah, Hey, we're about a time. Okay, yeah,

479
00:20:53.759 --> 00:20:56.279
twenty minutes. What is there anything you would like to add?

480
00:20:56.359 --> 00:20:58.720
I mean we went very rapidly through a lot of

481
00:20:59.039 --> 00:21:02.400
very far rainen topics, but it does sound like, you know,

482
00:21:02.920 --> 00:21:05.160
what are you all working on here? What are you

483
00:21:05.200 --> 00:21:07.079
trying to still build for the future.

484
00:21:07.440 --> 00:21:12.519
Yeah, well, definitely are outside. We're building a whole outside

485
00:21:12.960 --> 00:21:17.279
parking lot that's gonna take our new entrance, new retail area,

486
00:21:17.519 --> 00:21:21.079
more food experience. And then there's also a market that

487
00:21:21.200 --> 00:21:23.440
we know we're missing out on, which is the younger,

488
00:21:23.480 --> 00:21:26.559
younger kids. Yeah, that we there is a huge market

489
00:21:26.599 --> 00:21:30.079
for that, and so we are going to be diving

490
00:21:30.079 --> 00:21:32.920
into that to get those parents with those young kids

491
00:21:33.599 --> 00:21:34.039
as well.

492
00:21:34.200 --> 00:21:36.160
We started doing the lights on tour just say everybody

493
00:21:36.200 --> 00:21:40.680
else was doing. And last year we were just shy

494
00:21:40.680 --> 00:21:43.240
of a thousand people coming for the lights on Tour

495
00:21:43.440 --> 00:21:45.240
and I'm like, what is that table?

496
00:21:45.240 --> 00:21:46.119
Are really interested in that?

497
00:21:46.240 --> 00:21:46.480
Yeah?

498
00:21:46.559 --> 00:21:48.640
Yeah, there's a lot of haunts to do it in

499
00:21:48.759 --> 00:21:51.559
another world that's a huge but it's just Condlers.

500
00:21:52.119 --> 00:21:54.000
Yeah, It's like I feel bad, like these little kids

501
00:21:54.000 --> 00:21:55.839
are coming in and they're loving it and they're having

502
00:21:55.880 --> 00:21:58.240
so much fun, Like i mean barely can walk and

503
00:21:58.319 --> 00:21:59.640
the parents are there and we're like, okay, and.

504
00:21:59.640 --> 00:22:00.400
We do for charity.

505
00:22:00.480 --> 00:22:02.319
I mean, yeah, we only charge ten box and we

506
00:22:02.640 --> 00:22:04.759
make fun of it like it's ten dollars for twelve

507
00:22:04.799 --> 00:22:06.880
an underd but only five dollars for twelve n up, right,

508
00:22:06.920 --> 00:22:09.640
like just because it goes towards that, But the parents

509
00:22:09.640 --> 00:22:11.400
want them to experience it.

510
00:22:11.720 --> 00:22:14.839
Yeah, but a little because we spend so much time

511
00:22:14.880 --> 00:22:15.720
on ambience and.

512
00:22:15.720 --> 00:22:18.680
The environment and creating that really eerie feeling. And then

513
00:22:18.680 --> 00:22:20.960
when they come for lights on tours, like we're cleaning.

514
00:22:22.079 --> 00:22:24.799
Yeah yeah, but we see it as all future customers are.

515
00:22:25.039 --> 00:22:28.119
Yeah, I agree. Yeah, well okay, thank you guys.

516
00:22:28.519 --> 00:22:29.920
Yeah, it was austome. Thank you so much.

517
00:22:30.359 --> 00:22:34.079
Today's episode was produced and edited by me Philip Hernandez,

518
00:22:34.160 --> 00:22:38.160
with post production by David Swape and original music composed.

519
00:22:37.680 --> 00:22:38.720
By Chris Thomas.

520
00:22:38.920 --> 00:22:41.759
We're counting down to Halloween with daily podcasts, at videos,

521
00:22:41.759 --> 00:22:44.839
and events in our sixty one day Hantathon. Follow along

522
00:22:44.880 --> 00:22:47.000
at the link in our show notes. Our Haunathon is

523
00:22:47.039 --> 00:22:49.880
made possible through generous support from Gantum, Lighty and Controls.

524
00:22:49.960 --> 00:22:54.119
Gantum illuminates attractions worldwide with the world's smallest intelligent Spotlights.

525
00:22:54.519 --> 00:22:57.319
See what you're missing with a free demo. Sign up

526
00:22:57.359 --> 00:23:00.920
at dantum dot com slash demo that gantum dot.

527
00:23:00.759 --> 00:23:02.440
Com slash demo.

528
00:23:02.920 --> 00:23:07.519
Our Hantathon team includes Daryl Plunky, Emily Luis Rua, Megan Spells,

529
00:23:07.680 --> 00:23:11.920
Gavin Burns and omni Adventures, and our content partners for

530
00:23:11.960 --> 00:23:16.400
this year include Attractions Magazine, Creepy Kingdom, Freaks of Jgen,

531
00:23:16.720 --> 00:23:22.079
Hon Topic Radio, Kevin Heinbach News TV, Omniadventures, Scare Track,

532
00:23:22.279 --> 00:23:26.200
Sharp Productions, That Halloween Podcast, The Horror of Being, Emily

533
00:23:26.480 --> 00:23:30.400
The Scare Factor, and This Weekend with Nick Paliochini. The

534
00:23:30.440 --> 00:23:32.559
best way you can support us this Halloween season is

535
00:23:32.559 --> 00:23:34.920
by sharing our Haunted on with someone you think we'll

536
00:23:35.000 --> 00:23:37.640
enjoy it, and to follow along to our Hantathon, sign

537
00:23:37.759 --> 00:23:41.599
up for our weekly newsletter at Hanta Attraction Network dot com.

538
00:23:42.039 --> 00:23:44.720
We'll catch you back here tomorrow and every day until

539
00:23:44.759 --> 00:23:48.240
Halloween until next time, say scary.

540
00:23:48.599 --> 00:23:52.119
This is a Haunted Attraction Network
Shawn Lippert Profile Photo
Shawn Lippert

Co-Owner, Scarehouse Windsor

Experienced President with a demonstrated history of working in the financial services industry. Skilled in Coaching, Sales, Event Management, Public Speaking, and Leadership. Strong business development professional.

Dario Silvaggi Profile Photo
Dario Silvaggi

Co-Owner, Scarehouse Windsor

Experienced entrepreneur with a demonstrated history of working in the management consulting industry. Skilled in Negotiation, Working Capital Management, Financial Management, Advertising, Sales, Digital Printing and Event Management. Strong business development professional with a Hon's Bachelor of Commerce focused in Accounting and Marketing from the University of Windsor.